Mission – responses from 118 officials to negligence

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Amethi. 118 district officials suffered badly for failing to address the complaints mentioned on the government-run IGRS Public Complaint Disposal Portal. Annoyed that during the review the matter of the pending 1,605 complaints came to light, the DM issued all advertisements for that reason. In the notification, it was ordered to respond immediately after the pending complaints were resolved.
On Tuesday, DM Arun Kumar reviewed the progress and handling of online complaints on the portal, and 1,065 complaints were received at the level of 118 officials in the district, almost reaching the defaulting category. Annoyed by the negligence of the officials in clarifying the complaints, the DM informed all reports for an important reason. The notice detailing the pending complaints at her level instructed her to resolve merit and deficiency complaints within two days and to provide a proper response after receiving the complainant’s certificate of satisfaction. The DM has warned against action if the complaints pending on the portal are not resolved and are not satisfied with the answer. After the DM decision was published, there was a stir in the departments.

Amethi. 118 district officials suffered badly for failing to address the complaints mentioned on the government-run IGRS Public Complaint Disposal Portal. Annoyed that during the review the matter of the pending 1,605 complaints came to light, the DM issued all advertisements for that reason. In the notification, it was ordered to respond immediately after the pending complaints were resolved.

On Tuesday, DM Arun Kumar reviewed the progress and handling of online complaints on the portal, and 1,065 complaints were received at the level of 118 officials in the district, almost reaching the defaulting category. Annoyed by the negligence of the officials in clarifying the complaints, the DM informed all reports for an important reason. The notice detailing the pending complaints at her level instructed her to resolve merit and deficiency complaints within two days and to provide a proper response after receiving the complainant’s certificate of satisfaction. The DM has warned against action if the complaints pending on the portal are not resolved and are not satisfied with the answer. After the DM decision was published, there was a stir in the departments.

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( News Source – Amar Ujala )

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